Quickly Respond to Service Demand & Control Profitability
- Vision of technician load by day/week
- Priority of installs/service (highest margin, and fastest response requirement)
- Automated scheduling of PM work and contract renewals
- Tracking warranty issues by technician
- Photo/File attachment from the field
- Customer email and text notification
- Timekeeping
- Vision of technician schedule and status on calendar and GPS
- Piece rate calculations by technician
- Quick access to service order history
- Speed in adding appointments
- Vision/Reporting of appointment history with total miles traveled per tech
Key Performance Metrics and Alerts
- Jobs waiting on parts
- Alert to canceled or rescheduled appointments
- Alert to Late service appointments
- Overtime alert/approvals
Want to know more?
Chances are that you are already spending more money managing multiple systems and manual processes than it would cost to implement a system that could make you more profitable, and give you the tools to grow.
